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CIG2o Customer Sevice

Where can I find local store?
Please call 800.532.4427
What is the warranty on CIG2o products?
One year limited warranty on all batteries, chargers and accessories.
Where do I register my new kit for the warranty?
Please visit http://www.cig2o.com/warranty-reg/ and complete the form.
The battery doesn't hold a charge. How do I use the warranty?
Go to http://www.vapage.com/rma for warranty details. Print the RMA form and fil...
What if the cartomizer doesn't work?
There is a warranty on the batteries, chargers and accessories. Since the cartom...
Is it safe?
The Cig2o cartomizers are made up of medical grade propylene glycol and vegetabl...
How long are the batteries suppose to last?
Actual use time of a charged battery may vary depending on your usage, but 45 mi...
When do I charge the battery and for how long?
CIG2o uses Lithium Ion batteries, which should be good for a cartomizer or two b...
What is a PCC and how does it work?
The PCC is a portable charger and carrying case that charges one battery while y...
What is a cartomizer?
A cartomizer is the "filter" part of the e-cig. It contains the flavor...
How long does a refill cartomizer last?
How deep do you breathe? As a guideline, each cartomizer will last about 200 puf...
Can I get more flavors?
Yep, many stores and Vapage.com offer a wide variety of cartomizer flavors. CIG2...
What nicotine levels are available?
CIG2o Cartomizers come in 4 different levels of Nicotine, 24MG, 18MG, 8MG, 0MG. ...
Can you describe the flavors available?
Original Tobacco: (Comes in the Cig2o starter kits) Generic tobacco flavor, sure...
What are some benefits of vaping vs. smoking?
No fire means no tar and no carcinogens from smoke, which also means no second h...
Can I vape anywhere?
Yes and no. We recommend asking someone in a management role at the establishmen...
Can you use any other third party e-cig with CIG2o?
Vapage brand is 100% compatible with Cig2o.